Shipping Policy
Shipping Policy
At Emerea Studio, we are committed to delivering your furniture safely and efficiently. We proudly ship to customers across the United States through our trusted logistics and fulfillment partners.
Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an order confirmation email once your purchase is successfully placed.
Shipping Time
- Standard shipping typically takes 5–10 business days after processing.
- Large or heavy furniture items may require additional handling and transit time depending on size, carrier scheduling, and delivery location.
- Delivery times are estimates and may vary due to carrier delays, weather conditions, or peak seasons.
Shipping Charges
We offer free standard shipping on all orders within the United States unless otherwise stated on the product page.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes tracking information so you can monitor your delivery status.
Delivery Information
- Some furniture deliveries may require signature confirmation upon arrival.
- Please ensure your shipping address is accurate at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
- If a delivery attempt fails due to customer unavailability, the carrier may reschedule or apply additional fees according to their policies.
Damaged or Lost Shipments
If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery with photos (if applicable), and we will assist you in resolving the issue promptly.
Contact Us
If you have any questions about shipping, please contact our support team:
Email: support@emereastudio.com
Phone: +1 (302) 404-6668
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)